Terms and Conditions

1. Introduction and Acceptance of Terms

Welcome to Lucky Block Casino. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and all services provided by Lucky Block Casino ("we," "us," "our," or the "Company"). By accessing, browsing, or using Lucky Block Casino in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree to these Terms, you must not use Lucky Block Casino. Your continued use of our services constitutes your acceptance of these Terms as they may be modified from time to time.

2. Eligibility

By using Lucky Block Casino, you represent and warrant that:

• You are at least 18 years of age, or the minimum legal age required in your jurisdiction, whichever is higher;
• You are a resident of New Zealand or are accessing Lucky Block Casino from an authorized jurisdiction;
• You are not prohibited by law or regulation from gambling online;
• You have the legal capacity to enter into this agreement;
• You are not self-excluded from any gambling services in New Zealand or elsewhere.

Lucky Block Casino reserves the right to verify your age and eligibility at any time. Accounts opened by persons under the legal age of majority will be closed immediately, and any funds will be forfeited or returned to the deposit source.

3. Account Registration and Verification

To access Lucky Block Casino's services, you must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and password. You agree to notify Lucky Block Casino immediately of any unauthorized use of your account.

Lucky Block Casino reserves the right to request additional documentation for account verification, including proof of identity, proof of address, and proof of funds source. Failure to provide requested verification documents may result in account suspension or closure. You agree to cooperate fully with our verification procedures.

You may only hold one account with Lucky Block Casino. Opening multiple accounts is prohibited and may result in account closure and forfeiture of funds.

4. Deposits and Withdrawals

Lucky Block Casino accepts deposits through various payment methods as displayed on our website. All deposits must be made using funds legally obtained by you. You are responsible for any fees charged by your financial institution for deposits or withdrawals.

Withdrawal requests must be submitted through your Lucky Block Casino account. Withdrawals are processed to the same payment method used for the original deposit, where possible. Lucky Block Casino may request additional verification before processing withdrawals. Withdrawal processing times vary depending on your payment method and financial institution.

Lucky Block Casino reserves the right to refuse, cancel, or reverse any deposit or withdrawal transaction that we reasonably believe violates these Terms, applicable law, or our responsible gambling policies.

5. Bonus Terms and Wagering Requirements

Lucky Block Casino may offer promotional bonuses, free spins, or other rewards ("Bonuses") to eligible players. Bonuses are subject to specific terms and conditions:

• All Bonuses must be wagered according to the wagering requirement specified in the promotion. Wagering requirements must be met using qualifying games only;
• Bonuses are non-transferable and cannot be exchanged for cash unless explicitly stated;
• Lucky Block Casino reserves the right to cancel or reclaim Bonuses if we suspect abuse, fraud, or violation of these Terms;
• Bonuses are subject to maximum win caps unless stated otherwise;
• Any winnings from Bonuses that do not meet wagering requirements may be forfeited;
• Bonus terms are subject to change at our discretion with notice to players.

For full details on specific promotions, please refer to the individual promotion terms displayed on Lucky Block Casino.

6. Prohibited Activities

You agree not to engage in any of the following activities while using Lucky Block Casino:

• Attempting to access or use Lucky Block Casino through unauthorized means, including hacking, bots, or scripts;
• Engaging in collusion with other players to exploit games or bonuses;
• Using Lucky Block Casino for money laundering or financing of illegal activities;
• Making deposits using funds derived from illegal sources or stolen payment methods;
• Abusing promotional offers, including using multiple accounts or exploiting technical errors;
• Harassment, threatening, or abusive conduct toward Lucky Block Casino staff or other players;
• Attempting to manipulate game outcomes or exploit system vulnerabilities;
• Breach of any applicable laws, regulations, or these Terms.

Lucky Block Casino reserves the right to suspend or permanently close accounts involved in prohibited activities, forfeit funds, and pursue legal action where appropriate.

7. Limitation of Liability

To the extent permitted by law, Lucky Block Casino, its directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including loss of profits, data, or business opportunities.

Lucky Block Casino does not warrant that our services will be uninterrupted, error-free, or free from viruses or harmful components. We are not responsible for any technical issues, system failures, or interruptions that prevent or delay access to our platform.

Your use of Lucky Block Casino is at your own risk. We are not responsible for decisions you make regarding gambling or the outcome of any games played.

8. Account Closure and Self-Exclusion

You may request to close your Lucky Block Casino account at any time by contacting our support team through our website. Upon closure, any remaining account balance will be withdrawn to your registered payment method.

Lucky Block Casino provides a self-exclusion option for players who wish to take a break from gambling. Self-exclusion is a tool to help manage gambling responsibly. During a self-exclusion period, your account will be restricted from making deposits or placing wagers.

For more information on responsible gambling and self-exclusion options, please visit our responsible gambling page at /responsible-gambling/.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

If a dispute arises between you and Lucky Block Casino, we encourage you to contact our support team to resolve the matter informally. If informal resolution is not possible, you may submit a formal complaint, which will be handled according to our dispute resolution procedures.

You agree to submit to the exclusive jurisdiction of the courts of New Zealand for the resolution of any legal proceedings arising from these Terms or your use of Lucky Block Casino.

10. Changes to Terms

Lucky Block Casino reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Your continued use of Lucky Block Casino following notification of changes constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically to remain informed of any updates. If you do not agree to the modified Terms, you must discontinue use of Lucky Block Casino.

Additional Information

For more information about our privacy practices, please review our Privacy Policy. For details on responsible gambling resources and support, visit our Responsible Gambling page.

If you have any questions about these Terms and Conditions, please contact Lucky Block Casino support through our website.

Last updated: January 2026